Excellent service and performance.
Great flight overall but I found a squashed perfume box on my luggage when I arrived home,I suspect it was squashed between the Dar Es Salaam and Johannesburg flight,my question is what if I was searched at the airport,I suspect someone stole it from the duty free sales,took the bottle and stashed it in my bag ,not impressed at all,please check your air hostesses thoroughly
Generally it was very good.
I booked South African Airwsys only to find that it was Airlink which only gave 30kgs luggage instead of 2times 23 kegs which is standard for SAA. I was very disappointed I paid 800ZAR for the extra bag from Joburg to Hre and in return in HRE for the same bag same weight they charged me USD 200 so in the end I basically paid double for the flight when I could have chosen another flight for much less with better conditions. This is total misrepresentation by South African and Air link. The 2 should be clearly explained in the booking process or have separate websites
Our flight was expensive
Expensive
Pleasant flight
Enjoyed the flight and appreciate your good service including reminders of travel day and check in...
Only concern is delay despite the storm it was delayed still. Fueling with passengers in the flight... would prefer they fuel before we board
Will not fly via JFK to Washington again
I was requested to give up my seat for a woman with a baby. Why should it have been my responsibility? I am quite sure I paid for my seat in full in as much as she did.
Crowded
Mango Airlines took my hand luggage which was not overweight or too large and they lost it! I left my luggage with them as their official demanded it and it is now missing with very important documents inside. VERY VERY BAD and DISAPPOINTING!