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Enjoy flexible booking options:
Did you get your plans changed at the last minute? No stress! With us, you always get flexible booking options, which allows you to adjust your travel dates, route, or even fare type. Whether you’re flying economy or upgrading to premium, we offer the freedom to book with peace of mind.
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What our customers say about Avianca
3.6
/5
Total reviews based on: 18
El Dorado
-
Rafael Nunez
(
BOG
-
CTG
)
Donall
Date
2019-09-01
City
Ireland
Age
Under 30
Class
Economy
Good legroom. Better than most airlines. In flight entertainment is excellent and multilingual.
Tte Velazco Astete
-
José Joaquín de Olmedo International
(
CUZ
-
GYE
)
Stevemcqueen
Date
2018-08-11
City
Dublin
Age
31-50
Class
Economy
Cuzco airport closes from 8pm to 3am. I had an early flight so thought I'd have a late dinner & get a taxi out and chill in the airport.... big mistake. Sitting out in the rain for hours. ( I sheltered across road ) but still a mistake.
El Alto
-
J Chavez Intl
(
LPB
-
LIM
)
Dorien
Date
2019-05-17
City
Age
Class
Economy
Great service on board thanks!
Aeropuerto Comodoro Arturo Merino Benitez
-
Heathrow
(
SCL
-
LHR
)
Jo
Date
2020-01-08
City
UK
Age
51-70
Class
Business Class
Thought 1st 5 hour flight would have fully reclining seats. The meals were very unimaginative. I asked for lacto vegetarian & I got vegan. Both flights took off over an hour late too
John F Kennedy Intl Airport
-
El Dorado
(
JFK
-
BOG
)
Nicola
Date
2019-01-06
City
Italy
Age
31-50
Class
Economy
The hotel is not the good choice to visit L’Havana. Too far from the old city
Mariscal Sucre
-
Baltra
(
UIO
-
GPS
)
Juan
Date
2018-04-05
City
Bolivia
Age
31-50
Class
Economy
price high.
Guarulhos International
-
Juarez Intl Airport
(
GRU
-
MEX
)
jimmex
Date
2019-03-02
City
mexico
Age
51-70
Class
Economy
Satisfactory flight but a little pricey
Adolfo Suárez Madrid - Barajas
-
El Dorado
(
MAD
-
BOG
)
hugo bello
Date
2019-01-21
City
spain
Age
31-50
Class
Economy
almost everything ok just my flight was deleted couple hours
Guatemala City
Willemstad Curacao Island
La Aurora Intl Airport
-
Areopuerto Hato
(
GUA
-
CUR
)
Tijaax
Date
2020-03-03
City
Italy
Age
51-70
Class
Economy
Bad food. No choices to buy.
Mariscal Sucre
-
Schiphol
(
UIO
-
AMS
)
Johan
Date
2018-11-28
City
Netherlands
Age
51-70
Class
Economy
Tedious long flight ending with Air Europe an airline I will try to NEVER use again! What a mess no service delays you name it everything negavive they do it all with the arrogance as if they work on a first class airline.....
Mariscal Sucre
-
Adolfo Suárez Madrid - Barajas
(
UIO
-
MAD
)
Sinead
Date
2018-01-25
City
Ireland
Age
Under 30
Class
Economy
Booked to fly Quito-Bogota Bogota-Madrid Found out only when checking in that we had to detour to Medellin to switch aircraft. This was never explained to us and we received zero warning. Flight from Medellin-Madrid flown through charter company Wamos Air. Plane was not suitable for a 10 hour flight. It was the sort of plane used for domestic or short haul flights. Seats were very small and uncomfortable. No entertainment systems no usbs for charging. Air hostesses only came round 2 times during the whole 10 hours offering refreshments. These times were during dinner and breakfast. No other beverages snacks or even water offered. No water served as default with meals - very unusual. Nobody was able to explain to us in English what was going on RE detour to Medellin or chartered flight and we had to piece information together ourselves. Very unsatisfactory experience. Additionally the flight was over an hour late landing in Madrid. We had a connecting flight to catch and luckily had a long layover other passengers seemed to not be so lucky.
Tte Velazco Astete
-
Puerto Maldonado
(
CUZ
-
PEM
)
Magda
Date
2018-09-27
City
Romania/Netherlands
Age
Under 30
Class
Economy
My luggage was not picked up from Cuzco and brought only after 2 days while there are several flights per day. I had a very bad experience when calling to find out where my luggage was after 2 days- the operator had no idea was asking all kind of useless info but not giving me answers. I agreed with him for my luggage to be sent to Lima to be called 20mins later by someone else that I need to go pick up my luggage from the airport. Very unprofessional.
El Dorado
-
Fiumicino
(
BOG
-
FCO
)
tioray
Date
2020-03-24
City
italy
Age
31-50
Class
Economy
Flight has been canceled, I want my money back. You will talk with my lawyer.
Cabin bag allowance
55 x 35 x 25 cm
Avianca's maximum dimensions for cabin bag are 55 x 35 x 25 cm.
Cabin bag weight
10 kg
The cabin bag must weight up to 10 kg.
Loyalty program
LifeMiles
Avianca features a fidelity program for frequent flyers - LifeMiles.
Favourite destination
Tel Aviv - Guayaquil
Currently, travelers' favourite destination with Avianca is Tel Aviv - Guayaquil.