very good
A bit expensive but excellent service throughout
Clean comfortable flight with friendly staff that spoke English
from CDMD to Cancun flight to give real food like sandwich or a bar. two hours flight its long to be hungry
There was no Business Lounge in cancun!!! ??
A flight like that could be lowered
Due to a delay we had to change our flight to Acapulco and from there take a bus the next day no fees where taken in charge of by the airline we were lucky to have been able to sleep at a friends house....
the web page changed my flight date several times. what caused my flight to present problems. I called the helpdesk and the Spanish department is not available which is strange since the airline is supposedly Mexican. They charged me twice more expensive for each passage just to modify it and they do not return the money for canceling it. they do not give cheap alternative options either even though they have them. very bad experience I lost a lot of money and the deal was not good
Forced ejection from flight on transfer with having to pay for me flight. Atrocious.
Terrible experience delayed flight and no one from Delta can support properly to the questions as flight was operated by air france
One single catastrophe. The plane made an extra stop in Cozumel. Therefore I missed the next flight and had to spend two nights in Cancun one of them at the airport. This and booking new flights lead to additional costs of approx. 700€. So what we´re doing now?